Learn about the warning signs that it's time to end the patient's virtual visit in the article that follows.
The duration of the virtual appointment varies according to the condition of the patient and the attending physician, but are there signs indicating the importance of ending the virtual appointment with the patient? What are these signals, exactly?
Signs indicating the importance of ending the virtual appointment with the patient
The following are the most significant indicators that it is crucial to end the patient's virtual appointment:
- Silence
After the doctor has made a diagnosis, recommended a course of treatment, and asked the patient if he has any questions, if there is silence, it is assumed that the patient has no further questions and that the appointment is now necessary.
Before concluding the virtual appointment, the patient should be asked if he has any questions regarding the diagnosis, treatment, etc. The patient's silence should not only be taken into consideration when determining whether it is necessary to end the appointment.
- exceed the required time
Each electronic appointment's maximum duration is typically calculated based on the circumstances, as going over this time limit could have a negative impact on the progress of subsequent virtual appointments.
When the default appointment period is exceeded without a clear cause, it is imperative that this appointment be terminated. It is also recommended to leave a period of time between each appointment and another to avoid any disruption in the accuracy of appointments on that day.
As going over that time limit is uncommon, YourDoctorTips pro assists in compiling statistics on the longest time an electronic appointment could last to treat a particular condition.
- repeatedly inquiring about the patient's condition out of both fear and reassurance
Some patients ask the doctor a lot of questions to reassure them or allay their fears, which can take a long time and occasionally go over the allotted time for the electronic appointment.
It is best to give the patient a straightforward, general response to any questions they may have before wrapping up the appointment rather than overwhelming them with questions that could make them more confused and make the situation worse.
A psychological section of Web Medicine Pro addresses patients' anxiety and fear of different diseases. Doctors are advised to refer patients to the psychological section in the event that they are unable to calm patients down and answer their various questions stemming from their fear.
- extreme anger
There are signs indicating the importance of ending the virtual appointment with the patient, such as the patient's extreme anger and the inability to calm him down. It is advised to end the virtual appointment right away in this situation.
The pathological condition can make some patients extremely angry, which the doctor must understand and try to control unless the patient is extremely angry and won't listen to what the doctor says.
It is important to remember that the hypothetical appointment must be terminated diplomatically, and the patient should be informed of this. It is not advised to terminate the appointment abruptly in any way.
- The patient attacked the doctor
Some patients experience emotions like rage or sarcasm that lead to insults directed at the doctor, which is never acceptable during electronic appointments.
If the patient insults the doctor, it is advised to end the virtual appointment right away and let the patient know why. It is also important for the patient to be informed that the doctor is terminating the virtual appointment due to unacceptable insults inside the electronic clinic.
Conclusion
There are indicators that it's critical to end the virtual appointment with the patient, such as going over the allotted time, the patient displaying extreme rage, or the patient insulting the doctor. In each of these situations, it is advised to end the appointment diplomatically and let the patient know as much.